Landlords

  • What management fees does Door Holdings & Management charge?

    Our transparent fee structure typically depends on property type and service level. As property owners ourselves, we've designed our pricing to deliver maximum value without hidden costs. Every service is clearly outlined in our management agreement, ensuring you know exactly what you're paying for.

  • How do you screen potential tenants?

    We employ a comprehensive screening process examining credit history, income verification, employment stability, and rental references. Our thorough approach significantly reduces vacancy risks while finding reliable tenants. We make decisions using the same careful criteria we apply to our own properties, balancing quick placements with quality residents who will respect your investment.

  • How is rent collected and distributed to owners?

    We utilize secure online payment platforms for efficient, trackable rent collection with automatic reminders to tenants. Funds are typically deposited directly to your account by the 10th of each month. Our owner portal provides 24/7 access to payment records. This streamlined system ensures consistent cash flow while minimizing collection headaches.

  • What is your process for handling maintenance requests?

    Tenants submit requests through our 24/7 online portal or emergency line for urgent issues. Our team evaluates each request within 24 hours, dispatching pre-vetted contractors for appropriate repairs. You receive detailed documentation of all work performed. This efficient system protects your property's value while ensuring tenant satisfaction and reasonable costs.

  • What financial reports will I receive as an owner?

    You'll receive comprehensive monthly statements detailing income, expenses, and maintenance activities for your property. Our owner portal provides 24/7 access to current and historical financial data. Year-end tax documents are prepared for your convenience. We've designed these reports to give you complete financial clarity with minimal paperwork.

  • How do you handle problem tenants or evictions?

    We work proactively to resolve tenant issues through clear communication and fair enforcement of lease terms. When necessary, our team manages the entire eviction process following local regulations. We coordinate with trusted legal partners who specialize in landlord-tenant law. Our experience minimizes your stress while protecting your financial interests throughout difficult situations.

  • How often do you inspect the properties you manage?

    We conduct thorough move-in and move-out inspections with detailed photo documentation. Additionally, we perform seasonal property evaluations to identify maintenance needs before they become costly problems. Our team approaches each inspection with an owner's perspective, looking for issues that affect property value. You'll receive detailed reports after each visit.